Return & Refunds

We want you to love your purchase from V2Trendy. If you’re not satisfied, here’s how we handle returns and refunds.

1. Returns

• You can request a return within 7 days of receiving your order.

• The product must be:

  • Unused and in original condition

  • With tags and original packaging

• To request a return, email us at v2trendy.store@gmail.com with your order number and reason.

2. Non-Returnable Items

• We do not accept returns on:

  • Sale items

  • Innerwear or hygiene-sensitive products

  • Customized orders

3. Refunds

• Once we receive and inspect the returned item, we’ll notify you of the approval.

• Approved refunds will be processed to your original payment method within 5–7 business days.

4. Exchanges

• We only replace items if they are defective or damaged.

• If you need to exchange it for the same item, email us with photo proof.

5. Shipping Costs

• Return shipping is the customer’s responsibility unless the item is defective or incorrect.

• Shipping charges are non-refundable.

Need help?

📧 Email us: customercare@v2trendy.com
We’re happy to help!